CUSTODIAL STAFFING. GUIDELINES. FOR EDUCATIONAL FACILITIES second edition. Published by APPA. The Association of. Higher Education. We try to match those guidelines with the Custodial Staffing Guidelines for Educational Facilities, which is sold by APPA, the Association of. LOUNGES, STAFF ROOM – APPA Level 2. FREQUENCY .. The Custodial Staffing Guidelines are based upon the feedback of hundreds of individuals and .

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There is no build-up in corners or along walls.

APPA Cleaning Standards | University of Lethbridge

Waste containers smell sour. Also, equipment changes through the years, and how to use it changes. All vertical and horizontal surfaces are clean, but marks, dust, smudges, and fingerprints are noticeable upon close observation. We have front line housekeepers who answer to cusgodial line supervisors. Light fixtures are dirty.

So we need to pay attention to the problem and find out why something is happening. The chain of command is critical to the process in order to allow problems to be solved at lowest possible level.

If we stop training, even in the basics of housekeeping, the custodial staff starts to invent things on their own. APPA has done us all a great favor by writing that book, plus they have one for grounds and one for maintenance.


One of the things I hold the supervisors accountable for is the front line housekeepers. Cleaning requests over and above the standard provided or at greater frequency can be arranged and are at the cost of the requesting department.

All vertical and horizontal surfaces have a freshly cleaned or polished appearance and have no accumulation of dust, dirt, marks, streaks, smudges, or fingerprints. What is your reporting structure? My boss reports to the director of Physical Plant, Richard Paradise.

Sometimes our supervisory staff needs to be understanding and supportive of the outside baggage and yet make sure the job gets done. We try to keep conflict resolution at the lowest possible level.

See Staffing Resources sidebar. Floors are swept or vacuumed clean, custoxial are dull, dingy, and stained. All vertical and horizontal surfaces have major accumulations of dust, dirt, smudges, and fingerprints, all of which will be difficult to remove. The standards are graded by a sliding scale from Level 1 to 5 where Level 1 is the highest standards of cleaning service and Level 5 is the lowest.


Base board molding is dirty, stained, and streaked. We need to hire for those buildings.

APPA Cleaning Standards

The state of Florida has guidelines that are based on square footage. Sometimes people come straight to me with their problems. Senior supervisors report to an assistant superintendent. If they think their problems can be solved by their supervisors, I ask them to do that. We have the police come in once or twice a year and talk about campus safety and security.

For instance, we remind staff to test the weight of a trashcan before lifting it.

View All White Papers. Level 4 Moderate Dinginess Floors are swept or vacuumed clean, but are dull, dingy, and stained. Training is the front line, so it has to be continuous. Sometimes employees bring in personal baggage that gets in way of work. There are custodiak or splashes on base board molding. Waste containers only hold daily waste, are clean and odor free.